German utility enercity enables customer data access via ChatGPT (heise.de)

· 12d ago · Report · Spotlight this ·

0xBASE INTEL BRIEF

enercity starts trial on July 15, 2026 for ChatGPT-based customer management.
Uses MCP interface; no proprietary AI development.
Privacy risk: customer data processed on OpenAI servers; limited data sharing.

"German energy provider enercity (formerly Stadtwerke Hannover) now allows customers to query meter readings and contract data via ChatGPT. The connection uses a Model Context Protocol (MCP) interface. The trial started on July 15, 2026. Customers must register via email and install a plugin. Data privacy concerns arise as data passes through OpenAI servers. The company plans to extend support to other language models."

#ChatGPT integration #MCP interface #energy utility data privacy

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German utility enercity enables customer data access via ChatGPT (heise.de)

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