German Court: Company Liable for Chatbot Misinformation (heise.de)

• OLG Hamm: Company liable for chatbot statements
• False cost information deemed unfair competition
• Chatbot considered as company's extended arm

"The Higher Regional Court of Hamm ruled that a beauty treatment provider is liable for false statements made by its chatbot. The chatbot provided incorrect cost information, constituting unfair competition. The court views the chatbot as an extension of the company."