Headway Therapy Platform Mandates Facial Scanning for Identity Verification (404media.co)

• Headway mandates biometric facial scan for all users, no opt-out.
• Patients must submit government ID and live facial image.
• Privacy advocates concerned about data collection and access barriers.

"Headway, a US-based online therapy platform, will require clients and providers to complete biometric facial scanning for identity verification, effective soon. There is no opt-out; leaving the platform is the only alternative. The announcement was made via email on April 3, 2026. The scan involves taking a photo of a government ID and a facial image, with Headway stating the data is used solely for verification. Critics raise privacy concerns and potential barriers to healthcare access."