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Consumer Advocates Demand Compensation for Smart Meter Issues (heise.de)

· 66d ago · Report · Spotlight this ·
0xBASE INTEL BRIEF
  • Smart meter problems often prevent switching to dynamic tariffs.
  • Consumer protection groups demand legal compensation.
  • Network operators should be held liable for delays.

"German consumer protection groups are calling for a legal right to compensation for households unable to switch to dynamic electricity tariffs due to smart meter malfunctions or delays. The transition to flexible pricing is often blocked by technical problems."

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